Your satisfaction is important to us!  We want you to be happy with all of the services, products or training you receive from us.  If you are not satisfied with your purchase please contact us so we can help resolve the situation.  


Please see our Refund and Return Policy, for training and instructional services and classes, please see our Training Terms, as well as our Privacy Policy.


All of other terms of use are listed on this page.  We encourage you to review the following information carefully.  Use of the Timm Training & Consulting LLC, DBA Patrol Tactical website, including using the store section and making purchase(s), constitutes agreement to our terms of use.


Company

Timm Training & Consulting LLC is a limited liability company established in the State of Minnesota and operates under and in accordance with Minnesota State Laws including sales tax regulations. Timm Training & Consulting LLC is also doing business under the following assumed names: Patrol Tactical and Learning Firearms. Herein after Timm Training & Consulting LLC, DBA Patrol Tactical, DBA Learning Firearms may be referred to as Timm Training & Consulting LLC, Timm Training & Consulting, Timm Training, Patrol Tactical, Learning Firearms and/or we, us, or simply “the company.”


Trademarks

Timm Training & Consulting LLC, Patrol Tactical, Learning Firearms and other marks indicated on our site are trademarks owned exclusively by Timm Training & Consulting LLC. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Timm Training & Consulting's, in any manner that seeks to disparages or discredit Timm Training & Consulting LLC or in any manner that may cause confusion among our customers.


Copyright

All content on this website is the exclusive property of Timm Training & Consulting LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.


Images, video, graphics, text, or other objects (materials) are provided to us to use by manufacturers, distributors and other industry sources. These sources have stated they are authorized to distribute the materials to us for use in promoting, marketing, selling, informing, or other lawful purposes by our company on the websites. We are acting in good faith that the content they provided us is authorized and legal for the purposes outlined above. If you have a copyright complaint, please contact us immediately using any method listed on the website. We respect copyright laws and treat them very seriously. We do not want to be in violation of anyone’s materials and will correct the situation.


Protecting Your Account

Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.  If you feel your account has been compromised, contact us immediately and we can take action to reset and/or delete the account.


License and Site Access

Timm Training & Consulting LLC, grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Timm Training & Consulting LLC. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Timm Training & Consulting LLC. You are prohibited from using meta tags or any other hidden text utilizing Timm Training & Consulting LLC’s name or trademarks without the express written consent of Timm Training & Consulting LLC. Any unauthorized use of this websites voids the limited license granted by Timm Training & Consulting LLC.


Content Submitted by Site Users

If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Timm Training & Consulting LLC and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Timm Training & Consulting LLC or it’s affiliates for all claims resulting from content you supply. Timm Training & Consulting LLC reserves the right to remove any content at our sole discretion.


Limitation of Liability

This site is provided by Timm Training & Consulting LLC on an "as is" and "as available" basis. We make no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of: www.timmtraining.com, www.learningfirearms.com, www.patroltactical.com, www.patroltactical.net, www.patrol-tactical.com, www.patrol-tactical.net, or www.patroltacticalsupply.com, herein after known as website(s), home page(s), or simply our website(s), is at your own risk.  Timm Training & Consulting LLC cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Timm Training & Consulting LLC will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.


Product Information & Warranties

It is our goal to provide accurate information about all of the products and services listed on the website.  We received this information from manufacturers, distributors and other industry sources.  This information could include, but is not limited to:  Size, color, dimensions, weight, fit, applicability, compatibility with other products, technical specifications, material(s), lumens, clarity, magnification, and/or any other information about the product or service.  We can not guarantee all of the information is accurate, however it is our goal and intention to provide accurate and factual information.  In the event it is learned that a product differs from the information on the website, contact us immediately and we will correct the information as well as the source who provided us the information.  We can not guarantee a refund or return on clerical errors on information that was out of our control or provided to us by a reputable source.  Due to manufacturing processes, tolerances, and variations we can not guarantee all product to be dimensionally accurate.  Situations involving issues that arose during manufacturing processes may have to handled directly with the manufacturer.


All warranty issues with products or goods sold on this site are to be honored by the manufacturer per the terms provided by the manufacturer for the period of time the manufacturer specifies.  We can not make any guarantee, promise or warranties whether expressed or implied on any and all products or goods sold.  Any warranty claims are to be made directly with the manufacturer, these claims can include but are not limited to workmanship, defects, materials, fit, use, breakage, wear, function, or any other issue.   We would be happy to assist you in filing a warranty claim with the manufacturer.


From time to time we may offer our customers special purchasing options or group buys.  In these events orders are received, payments collected, merchandise ordered and then delivered to the customer.  We make every best effort to make these group buys occur, however occasionally situations arise where a group buy must be cancelled.  These situations include failing to meet a minimum order amount, availability from manufacturer, discontinued or unavailable product or logistic issues.  We reserve the right to cancel group buys for any of those reasons with notice delivered to the customer.  If payment has been received it will be handled in compliance with our return policy.


Risk of Loss

All products purchased through us are made with the understanding that once a shipping contract is in place, the responsibility of delivery of those products falls to the carrier and/or the customer.  Upon delivery or transfer of the products by us to the carrier, the risk is transferred to you or the carrier.  We will make every best effort to assist in matters of lost or damaged good during shipment but can not guarantee or be responsible for products after they are delivered to the carrier.


Typographical Errors

In the event a typographical error occurs, we reserve the right to cancel or refuse any orders for that item containing the error whether or not we have received payment or a financial transaction card has been charged.  We are human and occasionally mistakes are made, however we strive to provide accurate information.  Errors involving price or availability will be cancelled and the customer will be given the opportunity to continue with the order at the correct price.  In the event the error was involving availability, orders that contain items that are unavailable or out of stock may be cancelled or refused at the time of order.  If the item is available to be back-ordered that option will be made available to the customer.  The customer much decide within 3 business days if they wish to continue with a back order, if no response is received after 3 business day the order will be cancelled.  If orders are refused or cancelled any payments received will be refunded back to the customer with in 3 business days.


Payments

Payment for classes are due at the completion of registration, registration is not finalized until a payment is received. Once we receive your payment you will be notified that your payment has been received and your registration is final and you slot of class is secure.  Payment is required on all items, merchandise or goods before they will be delivered, shipped, or transferred to you.  All items that service(s) are being performed on will not be released until payment is received.  Products in our care and custody for service will be held as a civil lien until complete payment is received.  We accept cash, check and money orders for payment at the listed prices.  Credit card payments may be charged a 4% fee based on the subtotal, this is allowable by Minnesota State Statute for credit card processing merchant fees.  We don't like it either but we would rather not increase class rates and service fees to compensate for the convenience of paying with a card.  These are the fees that are passed on to us.  We are working on obtaining better rates to eliminate the fees, however being a small business limits our options.  We encourage you to pay with cash or check for the best pricing.


For group buy, specials or promotions payment is required at the time of order confirmation.  Your payment is required prior to us having the item in stock for those items only.


Redemption of Free Products, Discounts, and Coupon Offers

From time to time, Timm Training & Consulting LLC offers its clients special offers, promotions, and/or discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page(s) or announced via other means of communication in conjunction with the promotion of the Timm Training & Consulting LLC product collection, including radio and TV broadcasts, internet forums and various online websites and social media networks such as Facebook and Youtube.


We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Timm Training & Consulting LLC, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free or discounted products with your order, then we will (at our sole discretion) remove any extraneous free or discounted product from your order or cancel the order in its entirety. . In the event the website and/or e-commerce software is malfunctioning, applies a discount in error, applies a discount to products outside of the directed products, your order will be adjusted to the correct price.  Example: You have a coupon for a 10% discount on any item in category X,  however upon checkout the coupon code is applied to all of your order, including items not in category X.  In that situation the price of items not in category X would be adjusted to their actual listed price.  We do our best and it is always our intention to have accurate prices throughout the check out process, if something is malfunctioning please, play fair and do not exploit the error.


You will be informed of any order changes via the phone number or email address listed with your order.  


Applicable Law

By visiting our website(s), you agree that the laws of the state of Minnesota, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Timm Training & Consulting LLC.


Changes in Policy

Timm Training & Consulting LLC reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a pervious version of these conditions.  We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st of March, 2014.

Terms and Conditions of Use